Insights

Notes on practice, feedback and behaviour

Field notes on practice, behavioural science, sales and leadership from the GuruNow team.

Closing the learning–doing gap with practice loops

Why most corporate training fades once people are back at their desks, and how practice, feedback and repetition help it stick.

Giving open & honest feedbackPrivate to you

You0:02“Have you got a few minutes? I want to talk about Tuesday's client call.”

You named a specific occasion, not a pattern

You0:08“When the client asked about the delay, you said it wasn't our problem.”

You described what was done, not what the person is

You0:19“The client emailed afterwards asking for a new account lead.”

You said what the effect was, and on whom

For you

Practise, Measurement, Feedback, Confidence. It's in your grasp.

For your organisation

Psychological safety leads to better outcomes