Individual contributor

Moments for individual contributors

Practise the conversations where influence has to work without positional authority.

Live moments rated Core or High for this level.

Conflict
Giving open & honest feedback
You give it sideways, to a peer you have no authority over.
High
Conflict
Composure under attack
You absorb criticism with no positional protection.
High
Execution
Cross-functional collaboration
You work across teams with no leverage at all.
High

How can this help you now?

Giving open & honest feedbackPrivate to you

You0:02“Have you got a few minutes? I want to talk about Tuesday's client call.”

You named a specific occasion, not a pattern

You0:08“When the client asked about the delay, you said it wasn't our problem.”

You described what was done, not what the person is

You0:19“The client emailed afterwards asking for a new account lead.”

You said what the effect was, and on whom

For you

Practise, Measurement, Feedback, Confidence. It's in your grasp.

For your organisation

Psychological safety leads to better outcomes