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    Free conversation

    Try a conversation before it counts

    You'll be trying a conversation from our No. 16 ranked Moment: De-escalating a Heated Moment. Our research showed that this skill was needed in 9.4% of all leadership conversations. Do you have it? Let's find out!

    'Read the scene brief below, step into the conversation, then see which skills you showed. No lesson or script required.

    Before you start

    The scene

    From the Moment

    De-escalating a Heated Moment

    Your level

    You'll practise as an individual contributor.

    You de-escalate a conflict you're part of.

    Manager and leader levels Coming Soon

    Your microphone

    Your browser will ask to use your microphone, so the other person in the conversation can hear you.

    No account or card needed to start

    This will take about four minutes

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