Proactive Psychological Safety Creation
You do not wait for it to be safe. You go first, and that is what makes it safe. Every other programme in the catalogue asks the learner to say the real thing; this is the one that builds the room where the real thing can be said.
Someone on your team is bringing you bad news. Your first response decides whether there is a second thing.
Signals
Why it's hard
Psychological safety doesn't appear on its own. Somebody has to go first, and when you lead the team, that's usually you.
It's easy to play it safe instead: keep your real judgement to yourself, put off the awkward conversation, and quietly decide some people will "never get it".
Making it safe isn't the same as making it comfortable. It means saying the honest thing in a way people can hear, and making room for the voice that disagrees with you.
What we look for
Here is an example of some of the Skill Signals that we teach you how to implement and then test for as you progress with this skill
- Responding to disclosure
- Inviting more
- Airtime and invitation
- What happens next
Your first turn after the disclosure was not evaluative
You thanked or acknowledged the raising of it
You asked an open question about what else
A sample of 15 Skill Signals. The assessment also looks for behaviours we don’t list.
Try it without anyone watching
One four-minute conversation from Proactive Psychological Safety Creation. See your initial feedback straight away, then save your results with a free account.
No account to start. No card. Your employer can't see how you did.
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