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    All momentsMoment category · Development

    Building Systems of Accountability

    A commitment nobody could fail was never one.

    They've missed the same commitment several times. Every reason has been true, and none has been the real one.

    15Skill
    Signals
    Research Prevalence
    Ranked No. 4

    24%

    of the 11,359 leadership cases in our research

    Report 01, draft

    Why it's hard

    When things don't get done, the fix usually looks like chasing. You follow up, then follow up again, and next month you're having the same conversation.

    Chasing is usually the bill for an agreement that never fully finished. Nobody named exactly what, who or by when, so nobody can fail at it, and nobody can be held to it.

    Accountability means building agreements people can actually keep, and saying the real message when they don't.

    What we look for

    Here is an example of some of the Skill Signals that we teach you how to implement and then test for as you progress with this skill

    Skill Signal Groups
    • Setting it up
    • When it was missed
    • Holding the line
    • Closing
    Some sample Skill Signals
    1. A date or trigger was attached

    2. You referenced the specific prior commitment

    3. You named the consequence of a further miss

    A sample of 15 Skill Signals. The assessment also looks for behaviours we don’t list.

    Try it without anyone watching

    One four-minute conversation from Building Systems of Accountability. See your initial feedback straight away, then save your results with a free account.

    No account to start. No card. Your employer can't see how you did.

    How your practice stays private

    Questions about this moment.

    Individual contributor: Low; First-line manager: Core; Mid-level leader: Core; Executive: High. Low relevance means the moment is not offered at that level.

    It appears in 24% of 11,359 real leadership cases in draft Research Report 01.

    The assessment uses 15 observational markers across 4 groups. This page shows only a small sample, because held-out assessment depends on some behaviours remaining unseen.